United Pet Group Voluntary Recalls Multiple Brands of Rawhide Chew Products for Dogs Due to Possible Chemical Contamination
June 10, 2017
Contact
Consumers
United Pet Group1-855-215-4962
Media
Meg Rowley985-237-9786
Announcement
United Pet Group, a division of Spectrum Brands, Inc. is voluntarily recalling multiple brands of packages of rawhide dog chew products that were distributed to retail outlets and sold online in the U.S. The recall involves the brands and products described below.
The recall was initiated after United Pet Group identified that certain of its rawhide chew manufacturing facilities located in Mexico and Colombia, as well as one of its suppliers in Brazil, were using a quaternary ammonium compound mixture as a processing aid in the manufacturing of rawhide chews. The compound is an anti-microbial chemical that is approved for cleaning food processing equipment, but it has not been approved in the U.S. as a processing aid in the production of rawhide chews for dogs.
United Pet Group received very limited reports of pet illness based on the volume of possibly affected rawhide chew products manufactured and distributed. The primary complaint received from consumers was that the affected product had an unpleasant odor. Diarrhea and vomiting were also reported.
Exposure to quaternary ammonium compounds through direct ingestion may cause the following symptoms in dogs: reduced appetite, and gastric irritation including diarrhea and vomiting. These symptoms may require treatment by a veterinarian depending on severity.
The affected product was distributed nationwide from United Pet Group’s Edwardsville, Illinois distribution facility and was delivered to consumers through various retail establishments including online outlets. All of the dog chew products included in the voluntary recall identify an expiration date ranging from 06/01/2019 through 05/31/2020 located on the back of the package.
The products subject to the recall are described below.
| Product Brands | Product Names and Identifying Information |
|---|---|
| American Beefhide |
United Pet Group is recalling certain packages of dog chews with the American Beefhide brand on the label.
This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:
Manufactured by:
Salix Animal Health, LLC Deerfield Beach, FL 33442 |
| Digest-eeze |
United Pet Group is recalling certain packages of dog chews with the Digest-eeze brand on the label.
This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB, and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:
Manufactured by:
Salix Animal Health, LLC Deerfield Beach, FL 33442 |
| Healthy Hide (including Healthy Hide – Good -n- Fun and Healthy Hide – Good -n- Fit) | United Pet Group is recalling certain packages of dog chews with the Healthy Hide brand, Healthy Hide Good-n-Fit brand, and Healthy Hide Good-n-Fun brand on the label. |
This recall is limited to dog chew products that contain rawhide. Only products with lot codes listed on the back of the package that start with AH, AV, A, AI, AO, or AB and which list expiration dates from 06/01/2019 through 05/31/2020 are affected by this recall. This includes all package sizes and/or weights. The following contact information appears on the back of the package of the affected products:
United Pet Group, a Division of Spectrum Brands, Inc. 3001 Commerce St. Blacksburg, VA 24060 1-800-645-5154 Consumers who have purchased the products described above are urged to dispose of the product or return it directly to United Pet Group or to the retail establishment where they initially purchased the product for full refund. Please see brand logos below which will assist in identifying affected products.
We take our responsibility to pets and their owners seriously and we are continuing to investigate the cause of this problem. We are implementing changes across the affected manufacturing facilities in order to prevent this problem from reoccurring in the future. United Pet Group is also working with retailers to ensure that the affected products are no longer sold and removed from inventory.
If you have these products, please contact the United Pet Group consumer affairs team at 1-855-215-4962 between the hours of 8:00 AM – 11:00 PM Eastern Standard Time for a refund.
Consumers with questions may call the consumer affairs team at the number listed above.
For press inquiries, please contact Meg Rowley at 985-237-9786, Monday through Friday 9:00 AM - 5:00 PM Eastern Standard Time.
This voluntary recall is being conducted with the knowledge of the Food and Drug Administration.
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